Stage 2: Plan and prepare

A process review leader should not underestimate the time required to plan and prepare all the logistics involved in a process review.

Planning and preparation may involve:

• Stakeholder identification
• Communication plan
• Interviews, meeting and workshop logistics
  • identifying who to interview
  • arranging meetings
• Set up process review documentation (this may include utilising project management logging techniques such as stakeholder, assumptions, risk and dependencies logs).