Group Coaching of a selection of Team Leaders took place over a 4-month period using a mix of initial presentation, one-to-one sessions and full day group coaching events. The coaching impact in productivity increases alone led to a Return on Investment (ROI) of some 200% to 600%. The managers felt more confident and resourceful, more focused, less stressed and better able to manage time. Those managers who did a significant amount of “overtime” were able to reduce those hours by between 4-15 hrs per week hence achieving a better work-life balance. By the end of the coaching, the managers were using new behaviours on average 40% of the time. All managers reported being able to focus on more of the strategic priorities of the Council leading to additional potential ROI. The coaching intervention was rated as excellent.