Purpose: This paper offers a deeper understanding of Gen Z professional attitudes and expectations in the workplace through a large data set. Design: We provide reference to a unique survey of 1,234 adults who work full- or part-time across different age groups. Gen Z data were compared to three other generational cohorts, namely Millennials, Gen X and Baby Boomers. Findings: Broad findings reveal that Gen Z have lower satisfaction levels with their job compared to other generations. Furthermore, the findings show that Gen Z craves progress, challenge and better mental health and diversity commitments from employers. Related to that, mental health is reported as significantly lower amongst Gen Z participants. Originality: The research reinforces that there is often a negative view of ‘other’ generations. Indeed, the findings here indicate there are often negative assumptions made about Gen Z. Importantly, these are not aligned to how Gen Z perceive themselves. We offer some reflections and recommendations for strategic HR approaches.
Nichols, AmySmith, Simon M.
Oxford Brookes Business School
Year of publication: 2024Date of RADAR deposit: 2024-10-22