(University of Applied Sciences Munich and Fresenius University of Applied Sciences)
(University of Applied Sciences Northwestern Switzerland/Helmut-Schmidt University)
This article presents current empirical findings on a virtual coaching programme combining telephone coaching with an internet-based coaching programme. Within this study, 14 clients received three coaching sessions with a professional coach. Data was collected through interviews and by questionnaire. Findings indicate that this particular coaching format delivers positive results. Furthermore, some of the participants describe decisive advantages in both technological modalities (phone and internet-based coaching) in comparison to face-to-face coaching. Nevertheless, findings also indicate that a blended approach, combining this technology-mediated coaching approach with one or more face-to-face coaching sessions, appears as most promising.
e-coaching, virtual coaching, telephone coaching, blended coaching, evaluation
© the Author(s)
Published by Oxford Brookes University