This study aimed to observe the most effective coping strategies and psychological support mechanisms to manage the impact of verbal abuse on mental health nurses in the UK. Through a comprehensive review of existing literature, ten studies were selected and synthesized, focusing on two broad themes: formal support and coping strategies. Thematic analysis was employed to extract key themes from the synthesized studies. The findings of the review revealed several important insights. Formal support mechanisms, including supervisor support, co-worker support, and organizational policies, were identified as crucial in mitigating the impact of verbal abuse on mental health nurses. Coping strategies such as social support from friends and family, cognitive coping mechanisms, and environmental and behavioural strategies emerged as significant factors in managing the effects of verbal abuse. The review showed the importance of addressing both individual coping strategies and formal support structures within healthcare organizations to effectively support mental health nurses facing verbal abuse. The study suggested the need to further investigate the efficacy of specific coping strategies and support mechanisms in different healthcare settings. Beyond ordinary recommendations, the study presented practical implementation of formal support policies and guidelines, particularly those by the National Institute for Health and Care Excellence (NICE), to ensure adequate support for mental health nurses. Also, training and education programs should be provided to equip nurses with the necessary skills to manage verbal abuse effectively. Overall, this study emphasizes the importance of comprehensive support systems and coping strategies in addressing the impact of verbal abuse on mental health nurses in the UK.
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Ademoyewa, Adebimpe
Rights Holders: Ademoyewa, Adebimpe Supervisors: Gee, Carol
Faculty of Health and Life Sciences
MSc Nursing (Mental Health)
2024
© Ademoyewa, Adebimpe Published by Oxford Brookes UniversityAll rights reserved