Journal Article

Investigating innovation capability and organizational performance in service firms

Abstract

In the service firm, innovation capability influences both financial and nonfinancial performance. It is crucial for businesses to address key challenges anticipated by the changes in socioeconomic and environmental issues. Innovation capability is largely seen as a vital source for generating sustainable competitive advantage. This article investigates the determinants of innovation capability and their relationship with organizational performance in the Jordanian banking sector.

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Authors

Al-kalouti, Jamil
Kumar, Vikas
Kumar, Niraj
Garza-Reyes, Jose A.
Upadhyay, Arvind
Zwiegelaar, Jeremy B.

Oxford Brookes departments

Oxford Brookes Business School

Dates

Year of publication: 2020
Date of RADAR deposit: 2020-01-27

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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License

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Related resources

This RADAR resource is the Accepted Manuscript of Investigating innovation capability and organizational performance in service firms