Although tourism marketing and management have gained firm positions over the recent years, no less true seems to be that the rules of marketing have been put upside down just after the pandemic. The DMO model has been proven to be efficient in recycling destinations in the context of crisis and chaos. This chapter delves into the world of national identities and heritage as key factors of national cohesion and unity. Having said this, the DMO model helps readers to expand their understanding of tourist preferences as well as the narratives emanating from the core of nations and sold as national heritage.
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Séraphin, Hugues Cripps, Karen Smith, Simon M.
Oxford Brookes Business School
Year of publication: 2023Date of RADAR deposit: 2022-07-01