The chapter introduces the topic of charity marketing from an academic perspective – and leads onto the following chapter which presents the practitioner perspective. It starts by discussing what makes the sector distinct, why it justifies a different theoretical lens. It then identifies and describes three of the main underpinning theoretical constructs: social exchange theory, market orientation and symbolic consumption. The chapter concludes with a new framework for considering how different stakeholder groups engage with charities.
Mitchell, Sarah-Louise
Department of Marketing
Year of publication: 2022Date of RADAR deposit: 2022-03-08
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