Introduction. There has been a rapid adoption of telerehabilitation services, particularly during the COVID-19 pandemic, with minimal guidance or evaluation of benefit. This survey explores experiences of video consultations in a specialist outpatient neuro-rehabilitation service. Methods. Digital surveys were designed to evaluate experience of Attend Anywhere. Anyone could answer the survey after attending a video consultation. Setting and participants. Patients and Doctors, occupational therapists, physiotherapists and speech and language therapists from a specialist outpatient neuro-rehabilitation service, between January and November 2020. Results. A total of 637 surveys were analysed. 74.6% clinicians and 46.4% patients indicated video consultations were effective (X2=158.6, p<0.001). Physiotherapists indicated video consultation was not as effective as face to face (30.6%, X2=12.5, p=0.052). Over 95% of clinicians and patients reported they would use the video consultation system again X2=5.8, p<0.016. Conclusions. Video consultation offers potential for improving access to healthcare for patients with complex neurological conditions.
Saif, A.Winward, CharlotteDi Pierro, IsabelleButler, KatieCornish, JudyDawes, Helen Collett, Johnny
Faculty of Health, Science and Technology
Year of publication: 2024Date of RADAR deposit: 2024-11-25