The present study investigates the function and efficacy of Virtual Reality (VR) in the context of training and development for the hospitality sector. Creative training approaches are essential in light of the industry's growing need for competent workers. VR training provides realistic, interactive, and immersive simulations that let workers rehearse real-world situations in a safe setting, improving their skills and cutting down on the expenses of conventional training. The study looks into how VR can affect customer satisfaction, staff performance, and overall operational effectiveness in the hotel industry. It compares the efficacy of VR training to traditional techniques and looks at the viewpoints of managers and employees who have participated in it. Important results show that VR training works especially well for complicated scenario activities like emergency procedures and customer service. Nonetheless, certain obstacles were noted, such as the high implementation startup costs and the challenging …
The difficulties that Indian women encounter in managing their careers in the hospitality sector are examined in this dissertation, with a particular emphasis on five-star hotels. Understanding the obstacles to women's career advancement in this field—such as work-life balance, mentoring opportunities, company culture, and gender stereotypes—is the main goal of the research. In order to get insight into the lived experiences of female professionals in the field, in-depth interviews were carried out using a qualitative research approach. The study examines how critical reflection on one's experiences, both personal and professional. Important discoveries show that women confront numerous obstacles, such as the glass ceiling effect, preconceived notions about leadership based on gender, and societal norms that impede their advancement. The study also emphasizes how flexible work schedules and ineffective mentoring programs further impede women's professional advancement. Despite these challenges, the study high…
How is flexible working perceived by line managers and what are the advantages, disadvantages, enablers, and challenges to embed in the NHS?, September 2024 In recent years the NHS has had to respond to the evolvement in the way in which the world now works since COVID-19. There is now an expectation that employees want to be working more flexibly to aid their personal and work-life balance and the requirement for all to work flexibly in NHS England’s (2021) People Plan was the driver for the research to be undertaken. The research aimed to understand management perception of the advantages, disadvantages, enablers, and challenges faced when implementing a flexible working (FW) strategy in the NHS. A qualitative research design was selected, and a sample of 8 managers were interviewed using a semi-structured approach. Advantages of FW were determined; however, management perception of advantages was counteracted with disadvantages and challenges meaning benefits can only be achieved if the disadvantages a…
The literature review section analysed the potential challenges for the employee engagement in the academic sector. Additionally, a clear strategy for the management of the employee engagement has developed through the literature review section. The second chapter focuses on the understanding of employee engagement within the private universities. The chapter entitled the understanding related to the job satisfaction of the individuals which are related to the research topic. Chapter 3 of Methodology has justifiably represented the application of mixed method by gathering primary qualitative data. Interview data collection is conducted for gathering the personal experience of participants regarding employee engagement and job satisfaction. The methodology chapter has provided the information about the process of selecting the data source and techniques to analyse collected data related to employee engagement and job satisfaction. Chapter 4 efficiently represents the core findings of the research regarding em…
This study explores the impact of role stressors on psychological resilience among employees in startup technology companies in Chennai. With the rapid growth of the Indian startup ecosystem, employees often face challenges such as role conflict, role ambiguity, and role overload, contributing to increased job stress. Utilizing a qualitative research approach, semi-structured interviews were conducted with eight employees from various startup tech companies to identify key stressors and examine how they influence psychological resilience. The findings reveal that role conflict and overload are prevalent stressors, particularly for those in leadership and highly specialized roles, often resulting in emotional exhaustion and burnout. However, employees who employ effective coping mechanisms, such as task prioritization, delegation, and mindfulness practices, demonstrate enhanced resilience. The study highlights the importance of organizational support systems and psychological resilience strategies to mitigate …
This study investigates the organisational and psychological effects of AI readiness within Tata Consultancy Services (TCS), with a focus on employee well-being, job security, and role of Human resource management in managing this transition. As AI technologies become increasingly integrated into the workplace, employees face both opportunities and challenges. While AI can improve efficiency and productivity, it also induces anxiety, especially around job displacement and the need for continuous upskilling. Using semi-structured interviews with eight employees at TCS in Chennai, this study delves into how workers see the implications of AI on their roles, career trajectories, and overall mental health. These findings reveal a spectrum of psychological responses, ranging from optimism about AI's ability to enhance work process to concern about the job security and a lack of adequate support from HR. Interviewees consistently emphasized the need for transparent communication about AI's implications and stronger…
The motivation for this study arose from a cognitive dissonance between my theoretical coaching foundation and my career coaching practice, where I had observed the lines between non-directive and directive coaching support becoming increasingly blurred. This was particularly evident when coaching business school students, challenging the widely accepted belief that effective coaching should strictly adhere to the traditional humanistic, non-directive approach. Career coaching is a relatively new academic discipline with no universally accepted definition. It is a unique form of coaching that incorporates guidance, in contrast to most coaching approaches. If career coaching is to be considered coaching, it must be understood within the broader theoretical coaching literature, which this study explores. I also aimed to understand what occurs during a career coaching session from the coach's perspective and what influences a coach to switch between directive and non-directive support. Using a Constructivist G…
This research paper investigates the impact of digital presenteeism on work-life balance among recent graduates working in a hybrid work setup. Today, everyone is relying on digital communication tools to stay connected. Therefore, the pressure to remain available constantly beyond working hours has been intensified. Thus, this study aims to explore the impact of digital presenteeism on recent graduates' work-life balance by also understanding their perspective and experience regarding the phenomenon of digital presenteeism. This study used semi-structured interviews by interviewing nine individuals from different industries and backgrounds. Thematic analysis was also employed to uncover codes and transform them into themes. The findings of the study demonstrate that digital presenteeism significantly impacts recent graduates' work-life balance, which leads to stress, fatigue, and burnout. The study also highlights the reasons behind the emergence of digital presenteeism, which include company and management …
Emotional intelligence refers to the ability to perceive, recognise, and assess one's own emotions and those of others. Success in the workplace requires more than just a high intelligence quotient (IQ); emotional intelligence (EI) is censorious, particularly in understanding which sub-dimensions—emotionality, wellbeing, sociability, or self-control—play the most significant role which current research does not focus on. This dissertation shows the impact of emotional intelligence on social intelligence levels (SI), individual team roles (TR), and conflict resolution styles (CR). A quantitative study, questionnaire, was created to investigate the correlations between emotional intelligence and social intelligence, as well as the dimensions linked to the following roles and styles: organiser team role, team builder team role, challenger team role, innovator team role, avoidant conflict resolution style, and competitive conflict resolution style. Expanding upon previous research that explored personality traits…
The advent of social media (SC) has revolutionized the tourism sector. This study present the importance of SC in draw the tourism industry, and the decision-making steps of tourists. To analyse user-generated content, influences, and reviews across different platforms. Social media is a visual-centric environment, with different sites like Instagram, Face book, Twitter, etc. Each site also showed images and videos of the destinations and delivered the inspirational desires among the travellers. Therefore, this study aims to the credibility of social media, and consider different factors like user engagement, and influencers. It also suggests that positive social media also leads to increased destination popularity. While negative reviews can deter potential visitors. The research also highlights the importance of interactive and real-time engagement between the tourism sectors. To understand the dynamics of social media influence, the tourism industry is also important and better to evolve the preferences of…