Despite a growing scholarly interest in risk management within the field of hospitality, risk appetite, which plays a key role in effective risk management, has not yet received wider attention. This paper contributes to our understanding of risk appetite by exploring the factors that influence risk appetite in a hotel company context. Through in-depth interviewing with risk appetite experts and corporate-level hotel executives, we identified two sets of factors (‘primary’ and ‘secondary’) that influence a hotel company’s risk appetite. Although, at corporate level, these factors do not differ from other industry contexts, they can be used by managers in the hotel sector as a starting point to understand drivers and inhibitors of their companies’ risk appetite while researchers can use them as a basis to develop descriptive or predictive models of a hotel company’s risk appetite.
Zhang, NathanParaskevas, Alexandros Altinay, Levent
Oxford Brookes Business School\Oxford School of Hospitality Management
Year of publication: 2018Date of RADAR deposit: 2018-08-02