Journal Article

Factors that shape a hotel company's risk appetite


Despite a growing scholarly interest in risk management within the field of hospitality, risk appetite, which plays a key role in effective risk management, has not yet received wider attention. This paper contributes to our understanding of risk appetite by exploring the factors that influence risk appetite in a hotel company context. Through in-depth interviewing with risk appetite experts and corporate-level hotel executives, we identified two sets of factors (‘primary’ and ‘secondary’) that influence a hotel company’s risk appetite. Although, at corporate level, these factors do not differ from other industry contexts, they can be used by managers in the hotel sector as a starting point to understand drivers and inhibitors of their companies’ risk appetite while researchers can use them as a basis to develop descriptive or predictive models of a hotel company’s risk appetite.

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Zhang, Nathan
Paraskevas, Alexandros
Altinay, Levent

Oxford Brookes departments

Oxford Brookes Business School\Oxford School of Hospitality Management


Year of publication: 2018
Date of RADAR deposit: 2018-08-02

Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License

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