Postgraduate Dissertation

Navigating the Covid-19 Pandemic from a HR Perspective: A Case Study of Wales and West Utilities


Aim – The aim of this research is to explore the relationship between remote working during the Covid-19 period on the employee wellbeing of the HR function. Design – This research undertakes a qualitative approach using thematic analysis of eight Wales & West Utilities employees through semi-structured interviews conducted virtually. Findings – There are both negative and positive implications associated with remote working during the pandemic, and interpretations can be drawn from these linked to employee wellbeing. Major themes identified from the participants that had clear implications onto wellbeing were disconnection, lack of social interaction and stress. Contribution – This study contributed to the Covid-19 and Human Resource Management literature, as well as the research surrounding the link between remote working and employee wellbeing. This research also offers a unique perspective on the experiences of those working within the HR function regarding remote working.

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Thomas, Abby


Rights Holders: Thomas, Abby
Supervisors: Shaikh, Junaid

Oxford Brookes departments

Oxford Brookes Business School

Degree programme

MSc Human Resource Management



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