Ascentia
Individual coaching of a Regional Drug Strategy manager took place over a six-month period through a mix of face-to-face and telephone based coaching. The impact of the coaching in productivity increases alone led to a Return on Investment of some 2500%. The manager and team felt more confident, operated with greater clarity, felt less stressed even though experiencing very challenging periods of change and exceeded the Central Home Office Drug Strategy Directorate requirements.
Published online: February 2005
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