Journal Article

Integrated Performance Management Using Information Technology, a Study of UK Charities

Abstract

This paper explores how UK charities use Information Technology (IT) to support Integrated Performance Management (IPM). Based on six case studies of small-medium-sized charities (SMCs), it finds that SMCs see IT as important for IPM, but face significant barriers establishing effective IPM due to the multi-dimensional nature of their operations and stakeholders and their lack of IT infrastructure. The paper concludes that charities would benefit from a more strategic infrastructure approach to IT, integrating IT for data, information and knowledge.

Attached files

Authors

Limburg, D
McCulloch, M
Knowles, C
Spira, L

Oxford Brookes departments

Faculty of Business\Department of Accounting, Finance and Economics

Dates

Year of publication: 2017
Date of RADAR deposit: 2016-09-30

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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License

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Related resources

This RADAR resource is the Accepted Manuscript of Integrated Performance Management Using Information Technology, a Study of UK Charities