Research Report

Methodology Report: Supporting Online Justice Project


This is the technical and methodological report to accompany the guides to the creation of the public information films for the Supporting Online Justice project. The project resulted in the production of five public information films for Her Majesty's Courts and Tribunal's YouTube account. This report is a summation of the methods and technical aspects that led to the key film outputs of the Virtual Justice project. The project was an 18-month ESRC-funded Rapid Ideas to Address COVID-19 UKRI research grant, for which I was a co-investigator with researchers from the University of Oxford (led by Professor Linda Mulcahy). The films are roughly 15 minutes long each and outline important information litigants need to know to successfully participate in an online court hearing. These accessible films were developed using an extensive process of consultation and testing with a range of lay and professional court staff and users, as well as members of the judiciary. The report here outlines the processes the team undertook to create the scripts, and to design and produce the films. The films produced were designed to be useful across a range of courts and tribunals which sits alongside several jurisdiction specific films made for: the Special Educational Needs and Disability Tribunal; the Social Security and Child Support Tribunal; the Employment Tribunal (two versions – one for England & Wales and a different version for Scotland), and the Family Court (Private). They have been made available with subtitles in six languages along with a British Sign Language version of each. All films are now available, you will find the link to the full playlist of all films on the HMCTS YouTube Page:

Attached files


Tsalapatanis, Anna
Mulcahy, Linda
Rowden, Emma

Oxford Brookes departments

School of Architecture


Year of publication: 2022
Date of RADAR deposit: 2022-06-30

Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License

Related resources

This RADAR resource is Part of Virtual Justice: Enhancing accessibility, participation and procedural justice in family courts and tribunals during the COVID-19 pandemic (ESRC grant: ES/V01580X/1)


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